Accessibility Statement

The Organization is committed to providing a positive service experience for all its customers across all channels of operation. Pursuant to this commitment and in accordance with the provisions of the Equal Rights for Persons with Disabilities Law, 5758-1998, and the regulations promulgated thereunder, the Organization is implementing accessibility accommodations on its website. These measures are being executed in consultation with accessibility consultants and other relevant professionals, in order to facilitate full, prompt, and efficient service via the website for customers with disabilities.

Physical Accessibility of the Premises In accordance with our commitment to equal access and applicable accessibility regulations, our office located at 2 Hashlosha St., Adgar Tower 360°  Tel-Aviv , is fully equipped with physical accommodations for persons with disabilities. Upon arrival, patrons will find designated accessible Parking, clear directional Signage, and an accessible Entrance. Furthermore, the interior premises are designed to ensure full and equal enjoyment of our services, featuring accessible Furniture, accessible Restrooms, and an assistive Listening System for individuals with hearing impairments.
Here is the translation into formal legal English, formatted for clarity and suitably structured for an accessibility statement:

Accessible Customer Service

The voice response system has been made accessible such that information is recorded in clear language and without background music.

Accessible Website

Accessibility accommodations have been implemented on the website to enable persons with disabilities and senior citizens to browse with the same level of efficiency and enjoyment as all users.

  • Compliance: The website complies with the requirements of the Equal Rights for Persons with Disabilities Regulations (Accessibility Accommodations for Service), 5773-2013, and has been adapted in accordance with the recommendations of the Israeli Standard (IS 5568).

  • Standards: The site has been adapted to meet the W3C accessibility requirements at Level AA and was developed according to W3C standards for HTML and CSS.

  • Compatibility: The website is compatible with various browsers (Chrome, Mozilla, Edge), including mobile phone display. The website was tested using the most updated version of the NVDA screen reader.

  • Keyboard Navigation: All actions on the site can be executed via a keyboard as follows: pressing the Tab key advances to the next link, and pressing the Enter key activates the link. Pressing Shift + Tab returns to the previous link.

Accommodations for Visually Impaired Users

The website is adapted for users utilizing screen reader software. The site includes:

  • Headings

  • Alternative text (Alt text) for images

  • Division of the site into navigation regions and a main content region, with the ability to bypass blocks (skip navigation)

  • Use of ARIA attributes to enhance screen reader interpretation capabilities

Limitations to Accessibility and Accessibility Inquiries

We continue to invest significant efforts in making the website accessible. Notwithstanding the foregoing, it is possible that parts of the website may be discovered that are not yet accessible.

Should you encounter an issue, or if you have any comments or questions, we would appreciate it if you would write to Ilanit Uziel or send correspondence to: Sapir Shturm & Co., Law Office 2 HaShlosha St., Tel Aviv, Zip Code: 6706054 Tel: 03-5289911

You may view the Web Content Accessibility Guidelines (WCAG) 2.1 here:

Encountered an Issue? Let Us Know!

We endeavor to maintain and upkeep the website at the highest standard. In the event that you find and/or encounter difficulties browsing the website, and regarding accessibility in particular, please do not hesitate to report it via the Contact Us form.

In order for us to address the issue in the most optimal manner, please attach complete details as follows:

  • Description of the issue

  • Browser type and version

  • Operating system

  • Type of assistive technology used (if applicable)

  • The page you were browsing

  • The action you were attempting to execute

We will address the issue and revert to you promptly with details regarding its resolution. You may submit any questions or requests concerning accessibility via the Contact Us page.